Reviews

Delivered on time and well communicated

I am well pleased with your service

Fantastic service and incredibly fast delivery in under18 hours, I only wish all suppliers were as efficient is this. Well done .

Amazing customer service, next day delivery. A company that really does want to help when needed . Thank you

Microwave arrived early, in good condition. Working well. Great

Very quick turnaround

Very competitive prices and speedy service. Will use again

Service quick and efficient -Product excellent

Very helpful and quick delivery with a fantastic price very happy with my purchase

I was disappointed when on opening my work parcel an item was broken . The driver rushed off not giving me chance to check or sign for the parcel as request by the company .
I contacted them immediately on opening and a replacement was sent within a few days ., was impressed with the service

Easy website. Kept well informed re delivery. Actually ordered the wrong items so have sent back and waiting for reimbursement. Returns policy straightforward but remember there is a restocking fee which will be taken off amount to be returned. Louise in customer service excellent.Will order again.

Have smaller delivery windows as standard

Can’t rate any higher as I have still not received my order and I paid for next day delivery on the 19th of December

Great product and delivery time

Great help good staff very helpful

Thank you very much Regards

Great service and excellent quality

Easy to order and delivered on time. We had ordered the same product ramge from Nisbets and we are still waiting for the delivery... 3 weeks later.

Affordable prices and quick delivery

Arrived sooner than expected, and exactly what we were after.

I ordered dining plates which I had been searching for on other sites. Reasonable price point. Delivered the following day.

I will use Catering Appliance Superstore again if necessary.
Recommended,

Quick, clean and safe delivery

A problem was quickly resolved with attentive customer service

Delivery service was very poor. Mentioned several times to call upon delivery, but they ignored.

Amazing price and quick delivery. Thank you.

Excellent service. 1st shipment was damaged in transit and a replacement was sent BEFORE receiving the broken items. Well done.

Item arrived quickly well packed.

Good Customer Service over the telephone and fast delivery

Perfect plates to serve dinner meal

1. A message left on the company automated message system requesting further information on the prospective purchase was not responded to.

2. The following week, after discussion with a sales-person, and assurance that a specific delivery requirement could be complied with, this was not followed. No email or other communication was received from the delivery contractor and it is only by accident that someone was available to receive the item following a phone call from the delivery driver that delivery was imminent (3 days too early) that someone was able to be at the delivery address to receive the item, hence the 'poor' rating.

Phoned with a question before placing an order, answered easily and efficiently. Great service and delivery.

Very happy with the price and quality

Brilliant customer service from Catering Appliance Superstore.Fantastic communication and prompt delivery.Highly recommended *****

The Induction Cooker Chefmaster is excellent and easy to use.
Delivery was on time and also being able to track the delivery live online was excellent experience

Site promises next day delivery and charges 6.95 if order is before 3. I ordered 2 knives , the package arrived a day late and when opened there was only one knife inside. I called and was told the other knife went to a wrong sorting office, when I questioned why they weren't sent together was met with silence. When it arrived, another day late, the knife wasn't securely packed and the plastic strap that kept the knife in place was broken. I didnt complain as it looked untouched. I gave you three stars due to price, but I will not shop there again. If you charge any money for delivery you should ensure its delivered on due date.

Pleasure to deal with, delivery was estimated as 4 weeks but arrived in 2 days - have to confess I ordered from Caterkwik originally as the delivery from them was 1 week and was in a hurry but then they canceled my order due to large fryers being delivered to a unit instead of home address and was flagged as potential fraud?????

Will always deal with Catering Appliance Superstore from now on. Awesome

Have used a few times now - always good service and prompt delivery

Very helpful when one item in a pack of 6 arrived damaged. Replaced within 48 hours.

We are a secondary school in Bristol and have ordered an appliance for the canteen - the price was great, the customer service was excellent and the appliance was delivered quickly

Good prices, good communication and prompt delivery

Would never use again, terrible customer service and charge you lots of money to return item and don’t offer you any help whatsoever to get it returned. Honestly beware! Stay away!

Excellent prompt supply

Good price, quick delivery and excellent quality and service

Friendly and helpful

Helpful - easy - quick

Very professional from start to finish with amazingly swift delivery.Well done.

Quick delivery & product in good condition

Really quick delivery, good price, great fridge

Not good promised delivery in 3 days, but didnt even have it in stock.

Very helpful staff. Quick and efficient delivery, even to the Highlands. The product is good too.

COMPARED WITH NISBET'S, PRICE IS GOOD AND FAST DELIVERY.

Ordered on line, but needed to speak to customer service with regards to item I ordered, who were extremely helpful with my query . My order arrived on time.
So overall the service was excellent. I would definitely recommend!