
Reviews
Reviews
At Catering Appliance Superstore we do everything we can to ensure the best service but rather than take our word for it. We have partnered with the independant service Feefo to gather reviews from real customers so you can see what other people who have used our service think.
We have recently changed our third party review provider. We are displaying all possible reviews so you can get the best picture of what our customers say.
Fitler By
Rating(s)
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2250 reviews showing
Trusted Customer - 5 years agoPrevious Review Platform
superb products
Trusted Customer - 5 years agoPrevious Review Platform
Great product
Great service
Great service
Trusted Customer - 5 years agoPrevious Review Platform
Excellent service, sales team were very knowledgeable and the whole ordering process was efficient from start to finish. Items arrived on time extremely well packaged. I have used this company before and will definitely use them again.
Trusted Customer - 5 years agoPrevious Review Platform
Ordered x2 Lincat water heater units - super quick delivery. Great items with the added bonus of hot water on tap
Trusted Customer - 5 years agoPrevious Review Platform
very quick delivery
what every business wants
thank you
what every business wants
thank you
Trusted Customer - 5 years agoPrevious Review Platform
Very quick delivery following placement of order. Very pleased with microwave.
Trusted Customer - 5 years agoPrevious Review Platform
Cheapest undercounter fridge in uk delivery very quick and very pleased with purchase excellent company excellent product
Trusted Customer - 5 years agoPrevious Review Platform
Excellent service
Trusted Customer - 5 years agoPrevious Review Platform
The Burco Boiler is a well known brand,have been around forever, made in the uk, very good quality, reliable and the best for the job.
Trusted Customer - 5 years agoPrevious Review Platform
Delivery very prompt, the appliance was sent without its key but this was received within a couple of days after one phone call to customer services.
Trusted Customer - 5 years agoPrevious Review Platform
Top notch service, speedy delivered very promptly and items well protected packaging. Highly recommend
Trusted Customer - 5 years agoPrevious Review Platform
This was a very successful purchase. I had researched the product and found the best price on this site. Delivery very efficient and I am delighted with the water urn which is better made than I expected.
Trusted Customer - 5 years agoPrevious Review Platform
Good service Easy to Order Quick Delivery.
Trusted Customer - 5 years agoPrevious Review Platform
Always good.
Trusted Customer - 5 years agoPrevious Review Platform
Gillian was very helpful in sorting out my requirements and the goods were delivered next day
Trusted Customer - 5 years agoPrevious Review Platform
Excellent all round
Trusted Customer - 5 years agoPrevious Review Platform
Excellent
Trusted Customer - 5 years agoPrevious Review Platform
Excellent service, timely delivery and great product.
Trusted Customer - 5 years agoPrevious Review Platform
very good company to deal with
Trusted Customer - 5 years agoPrevious Review Platform
Ordered paid extra for next day delivery then emailed and told out of stock and would I still like product when available. I agreed and asked for the next day delivery fee to be refunded no response
Trusted Customer - 5 years agoPrevious Review Platform
fast and reliable
Trusted Customer - 5 years agoPrevious Review Platform
Good sealer
Trusted Customer - 5 years agoPrevious Review Platform
Very good service, would use again.
Trusted Customer - 5 years agoPrevious Review Platform
quick delivery and all fine
Trusted Customer - 5 years agoPrevious Review Platform
Great service speedy delivery
Trusted Customer - 5 years agoPrevious Review Platform
Very happy with my shoes. They came very quickly, they were perfectly packaged and easy to pay for. 10/10 would buy again, great service
Trusted Customer - 5 years agoPrevious Review Platform
Fantastic service. Thank you
Trusted Customer - 5 years agoPrevious Review Platform
The only thing that did not go to plan was the arrival of the lorry with the goods without the warning phone call you had promised before I made the order. We are a Girlguide campsite and no one is in residence at the moment due to lockdown etc. You promised a phone call to say which day you would be delivering and this was not forthcoming. A rearranged delivery was sorted with the driver.
Trusted Customer - 5 years agoPrevious Review Platform
Thanks
Trusted Customer - 5 years agoPrevious Review Platform
Enquired online about lead time of product, had a quote returned without the lead time & missing basic info : name, phone number, email.. numerous emails back & forth to be able to accept the quote. A UPS delivery was cancelled with no explanation, had to do a lot of follow up. Once delivery confirmed it was quick & goods arrived in perfect condition. Need to review their quote & order processes.
Trusted Customer - 5 years agoPrevious Review Platform
Excellent company
Trusted Customer - 5 years agoPrevious Review Platform
Customer service was excellent. Kept updated all through the buying and delivery process. Delivery was very quick.
Trusted Customer - 5 years agoPrevious Review Platform
When I placed the order it turned oiut the items were out of stock, the communication and updates were brilliant
Trusted Customer - 5 years agoPrevious Review Platform
No problems, both my orders have been processed seamlessly. Thank you.
Trusted Customer - 5 years agoPrevious Review Platform
Your customers service very good I’m satisfied
Trusted Customer - 5 years agoPrevious Review Platform
Good price
Arrived earlier than expected!
Arrived earlier than expected!
Trusted Customer - 5 years agoPrevious Review Platform
This is our 3rd purchase of this product.
Trusted Customer - 5 years agoPrevious Review Platform
Good quick service.
Trusted Customer - 5 years agoPrevious Review Platform
Easy to use website and found what I was looking for. Excellent delivery service and item was cheaper than other websites
Trusted Customer - 5 years agoPrevious Review Platform
Delivered fine. Website a bit fussy.
Thanks for your feedback. Great to see that you are happy with your delivery. We're sorry that our website is not to your liking.
Trusted Customer - 5 years agoPrevious Review Platform
Contacted store for advice on fitting in confined space and very impressed with support. They contacted the manufacturer for installation instructions, emailed them to me then added them to the product description. Sink arrived the next day, excellent quality and just waiting for fitting when utility room completed.
Great to hear, thank you for your feedback.
Trusted Customer - 5 years agoPrevious Review Platform
I recently bought a kitchenaid stand mixer from the catering appliance superstore and am very happy to recommend this shop to anyone contemplating a purchase from them I found the price very good the delivery excellent communication from the shop was quick and very friendly and helpful..I will defiantly shop there again it was completely hassle free it will be the first place I look for anything .
Thank you for your feedback, it's always great to hear from customers. We're very pleased to see that you are happy with our service and we look forward to helping you out with future orders.
Trusted Customer - 5 years agoPrevious Review Platform
All good efficient service
Thanks!
Trusted Customer - 5 years agoPrevious Review Platform
Great service good value
Great to hear, thanks for the feedback and 5 star rating!
Trusted Customer - 5 years agoPrevious Review Platform
long leadtime
We're sorry you had to wait a little longer than usual for your items. Some equipment including (PPE and hygiene measures) we sell is in very high demand at the moment. We are trying our best to keep customers informed of stock dates.
Trusted Customer - 5 years agoPrevious Review Platform
Great service
Thank you!
Trusted Customer - 5 years agoPrevious Review Platform
No issues , great product , delivered on time , would definitely use them again.
Great to hear, we look forward to helping you with future orders.
Trusted Customer - 5 years agoPrevious Review Platform
We required spare parts for a water urn. I found a full parts breakdown on the website and customer service was very helpful. The parts were order and shipped as soon as in stock.
I would recommend this supplier and will use them in future.
I would recommend this supplier and will use them in future.
Thanks for your feedback, it's great to hear that you got the parts needed to get your unit back up and running.
Trusted Customer - 5 years agoPrevious Review Platform
On time as promised and super quick just fab!
Thank you, that's what we aim for.
Trusted Customer - 5 years agoPrevious Review Platform
Excellent product
Great to hear, thanks for your feedback!