Reviews

Price bit to high

Great

Brilliant

great work thank you

Excellent service

Good service

Great product & excellent service

Need to change return policy. Not ordering anymore from this website and not recommend.

Extremely fast delivery and item is as promoted on site.Very satisfied

Delivery was quick and one of the best customer service ever...

What a service! Spot on. Would recommend to my friends.

Delivery on time. Very good product

all as ordered, quick delivery

Everything about this order and delivery was first class. We were kept informed all the way. Absolutely love the ice crusher, vert pleased with our purchase

Excellent service - especially quick when first set of items lost in post.

Customer service was excellent and the oven performance is outstanding.

friendly service

Perfect everytime!!

prompt delivery.

the item was to a very good standard, the call handler was most helpful there was no issues discussing the order and ordering.
Would definitely order in the future

Not happy having to pay extra fee for delivery due to where I live (I’m on the mainland not an island) it still came by Royal Mail having been told it was because it came straight from the supplier, that should not affect postal charges, I will not order anything else from this company unless this is reviewed

When a person is pleased with all the above .
Thats 5 Star .

Great customer service from this company, a pleasure to deal with. Catering Appliance Superstore is my first port of call when wanting something for the business.

The goods arrived on time and undamaged - can't ask for more than that.

It was the worst electric knife I ever bought, I paid £29 and I thought was going to be OK but no, I had one from argos for 12 pounds and is 10 time better than this

Machine producing ice as I type. All went well. Not a complicated transaction, hence not giving a top score because not much scope to show excellence but the whole transaction went very smoothly.

Fantastic products, at the cheapest price I could hunt down. Customer service also excellent as I had a problem with the billing address I entered. They contacted me within an hour of my order and the issue was rectified, while the already hasty delivery date remained the same.

Order out of stock but wasn't communicated. Delivered 2 unit when 25 were ordered but again no communication. I had to call up to find out what was going on.

Good service

Faultless from start to finish

Quick delivery, excellent choice of products and fab customer service.

Gods customer service. Product delivered on time.

Service was beyond my expectations.

The customer service I received was excellent. Unfortunately the courier delivered the wrong parcel to me, the goods received were intended for someone else from somewhere else. The customer service team at Appliance Superstore immediately sent out my order again which arrived the next day and also arranged for the courier to collect the incorrect package from me. Thank you, team.

Easy

A first time new customer, and a happy customer..

In the past have used other suppliers, so this was a genuine first. The initial item ordered was no longer available, but with a simple polite call from the seller a replacement found within minutes.

Thank You ...

Smooth, fuss-free shopping experience.

all ok

Arrived within 36 hours of ordering

rapid delivery, shipped item was in a proper manufacturers sealed box. Commercial microwave oven works very well. For example the door is very solid with a proper catch.

Excellent service and product, thank you

Great service and communication from start to finish, definitely recommend

Excellent service from start to finish, appliance arrived before expected as well.

Excellent service and help on the phone

Very good service the best

Very efficient supply chain

So quick and oven is brilliant

Everything good

excellent

Great quick service and goods just as described... thank you

Efficient and reliable service

Good

Fast service

Easy to order fast delivery

Efficient ordering and faster delivery than expected.

First unit was faulty and a, no fuss, replacement arrived the next day. Great service and good value.

I haven't received the product and I have had no response when trying to find out what the situation is. I have no idea what is going on

Can’t fault company at all quick delivery service

Stainless steel top was as expected, arrived much earlier than forecast, very well packed.

Required appliance urgently and received it just as advised.

Very impressed with the quick delivery and product was exactly what I was after.

Product arrived safely and on schedule. Totally happy.

Had to pay for postage and walted too long

Very good

Excellent quality chopping boards. Delivered within 2 days.

Great item and fabulous price!

All good, very speedy delivery.
Both sorts are the best tongs ever, I wouldn't use anything else.
Can't imagine why they are not sold more widely outside of catering outlets !!!
Bought these as a gift for my daughter as she loves my pair.
They last for EVER as well.

Knife ok was supposed to have soft handle but it doesn’t. Have used more ergonomic ones

Fast, friendly seller, excellent goods, would use every time. Thankyou A*

Great service , delivery quick. Thank you.

Efficient delivery when another supplier could not fulfil my order, very happy

The Customer service, and response was top class, they went out of there way to help on every respect of the purchase. I was purchasing the product to present to a Local Foodbank to help in their fine work, and the company pulled out all the stops to assist, so on behalf of all those who will ultimately benefit we are truly grateful for your excellent service.

Very happy with the company- got my desired product at a great price, it was in stock as promised (unlike some other companies) and it was delivered on time, even in the busy time before Christmas. Product was well protected.

Quick turnaround from quote to delivery of goods.

Brilliant worth every penny

Product arrived on time and as described

Absolutely no issues whatsoever. Prompt delivery, efficient.

Good price, good service!

Great price quick delivery

Arrived quickly in perfect condition at cheapest price - good.

All it was perfect.
Customers service it was very polite expecially one of lady help me to decide the right product and advise me about the delivery day:-)

Service was great

Very satisfied with customer service

no comment thanks

When I 1st received the griddle it was badly damaged. I would recommend you change your couriers as they obviously had no respect for the goods or the fact they were labelled fragile. Also the box had been cut from the pallet and was not securely delivered.
The replacement was fine.

Very speedy delivery

All of this is good

Fast delivery, Good communications, product could be better quality however no products available at better price

As described, next day delivery, spot on.

Excellent quality and good value for money products which arrived quickly

Excellent products super fast delivery great price very pleased

From order to delivery it was perfect I was not clear when delivery would be so i emailed I got the response timely and they even sent me details when it was being delivered so i would say expirance was great that will make me order again.

too soon to give a rating on the product, but the delivery and website contact were excellent

Nothing to sag

Excellent service and great delivery time

EASY

Excellent customer service especially emma.

easy to order on website and fast delivery

Very good

Excellent Customer Service when some parts that arrived damaged needed replacing