Reviews

Thank you for sharing

Thank you for giving us 5 stars

That's great to hear, thank you for letting us know.

Thank you for sharing your positive experience

Hi Alan, we are sorry to hear this, I have checked your account & I can't see any record of you have called up to let us know. Please give us a call on 01539 760 650 and we will do our best to find replacements.

Thank you for giving us 5 stars

Thank you I will share your comments with Lindsey.

Thank you for taking the time to let us know all went well.

Thank you for taking the time to leave a review, please let us know what we need to do to reach 5 stars.

Thank you for giving us 4 stars. Please let me know what we need to do to reach 5 stars.

Thank you for taking the time to share your experience, it is appreciated.

That's great to hear, thank you for sharing your experience.

Thank you for giving us 5 stars.

Thank you for taking the time to share your positive experience. We are pleased we were able to help you source the model you needed.

That's great to hear. Thank you for sharing.

Thank you for giving us 5 stars.

Thank you for your continued trust in us. We're delighted to know our service and delivery meet your expectations every time.

We’re delighted to hear you’re pleased with your purchase and our delivery service. Thank you for choosing us — we appreciate your trust and recommendation.

Thank you for giving us 5 stars.

Thank you for giving us 5 stars.

Thanks so much! We’re happy to know our service met your expectations.

Thank you for your kind words! We're so glad our quick service and pay-on-account option made your experience smooth and convenient.

Thank you for giving us 5 stars.

Thank you for giving us 5 stars.

Thank you for giving us 5 stars.

Thank you for giving us 5 stars.

We really appreciate your kind words and are delighted to know you value both our service and competitive pricing. Thank you for your feedback.

Thank you for giving us 5 stars.

Thank you for giving us 4 stars. Please let us know what we need to achieve 5 stars.

We’re delighted to hear you had a smooth online ordering experience and that your item was delivered on time. Thank you for highlighting the excellent service of our delivery team — we really appreciate your feedback.

Sorry for the initial problem, but we're happy our team resolved it quickly. Thanks for your positive feedback!

Thanks so much! We’re glad you had a great experience and can’t wait to welcome you back.

Thanks so much! We’re delighted that everything went smoothly and that you’d be happy to use us again.

Thank you for giving us 5 stars

Thank you for giving us 5 stars

Thanks so much. We’re glad our team and delivery driver provided a great experience. Enjoy your new equipment.

We appreciate your feedback and are pleased our service and team left a positive impression.

Thanks so much! We’re happy everything went as plann

Thank you for your kind words! We’re thrilled to hear that Louise was so helpful both during and after your service. We’ll be sure to pass your feedback on to her.

Thanks so much! We’re glad you found everything simple and hassle-free.

Thank you for giving us 5 stars

Thank you for giving us 5 stars

Thank you for giving us 5 stars

We appreciate your input. While our delivery process may differ from other suppliers, we understand the value of clear communication regarding dispatch and delivery times, and we’ll review how we can make this part of our service clearer in the future.

Thank you for givig us 5 stars

Thank you for your feedback. We’re sorry to hear about your experience with the delivery. We are still waiting on one of your orders, and we’ll make sure it is resolved as quickly as possible. We also appreciate you letting us know about the delivery issue, and we’ll address this with our team to improve future service. Thank you for your patience.

Thank you for givig us 5 stars

Thanks for sharing your kind words.

Thats great, thank you for taking time to leave a review.

Thank you for your feedback. We sincerely apologise for the inconvenience caused by your order being out of stock. We rely on our suppliers updating stock availability in real time. Occasionally, stock levels or shipping timelines—especially for items coming from overseas—can change unexpectedly. Please know that we communicated promptly regarding the delay and issued a full refund for your order. We strive to keep our customers fully informed and to resolve any issues as quickly as possible. We value your business and regret that we were unable to fulfil this order at the time you needed. We hope to have the opportunity to serve you in the future under better circumstances.

Thank you for givig us 5 stars

Thanks for your great feedback! We’re glad you’re happy with your bottle cooler and the service. We look forward to serving you again soon.

delivery quick. We look forward to helping you again in the future.

Thank you for your kind words. We’re delighted our customer service team were able to help with your query, and we really appreciate your patience with the delivery. We look forward to serving you again.

Thank you for your 5 star review

Thank you for giving us 5 stars

Thank you for giving us 5 stars

Thank you so much for your kind review, it is very much appreciated.

Thank you for your review! We’re delighted to hear you’re enjoying your new panini press and that delivery arrived right on time. We really appreciate your feedback and look forward to helping you again in the future.

Thank you for your wonderful feedback! We’re so pleased to hear your order arrived so quickly and that you were happy with our service. We look forward to serving you again soon.

Thank you so much for sharing your experience and for choosing to return to us for your next purchase. We’re delighted to hear that our team was able to support you and get things resolved with your ice machine, even after the warranty complications. Providing excellent service and looking after our customers is always our top priority, and it’s wonderful to know that it made such a difference to you. We truly value your loyalty and trust in us, especially when you had other options available. Your kind words mean a lot to our team, and we’ll be sure to share them with everyone here. We look forward to supporting you again in the future.

Thank you for giving us 5 stars

Thank you for your kind feedback! We’re so pleased to hear you found our prices competitive and our customer service helpful. It’s great to know the VAT refund process went smoothly too. We really appreciate your review and look forward to helping you again in the future.

Thank you for your feedback! We’re sorry the knife turned out to be discontinued—unfortunately, we’re at the mercy of our suppliers’ stock availability. We appreciate your understanding and hope to help you find another alternative product that meets your needs.

Thank you for giving us 5 stars

Thank you for your feedback; it is appreciated.

Thats great to hear, thanks so much for sharing your positive experience.

Thank you for giving us 5 stars

Thank you so much for your kind words. We’re thrilled to hear that your experience with us has been consistently positive, from your first purchase to your expansion. It’s great to know that our products and services have supported your café journey, and we really appreciate your continued trust. We look forward to helping you again in the future!

Thank you for sharing your positive experience. Please let us know what we can do to reach 5 stars.

Thank you for your feedback! We’re delighted to hear that your experience was positive. We look forward to serving you again in the future.

Thank you for your feedback. We’re very sorry for the inconvenience caused by the delayed delivery and the damaged item. We understand how frustrating this must have been. We can confirm that the damaged item has since been uplifted and replaced. While we strive to ensure all orders arrive in perfect condition, we are dependent on our suppliers and the couriers they use. Initially, we had discussed a damage allowance option with you, which you chose not to proceed with. We sincerely regret that your experience did not meet your expectations and appreciate your patience throughout the resolution process. Your feedback helps us improve our communication and service.

Thank you for giving us 5 stars

Thank you for giving us 5 stars

Thank you for your feedback! We’re delighted to hear that the quality meets your expectations and that your cooks are happy with it. We look forward to serving you again in the future.

Thank you for giving us 5 stars

Thank you for your feedback. We’re delighted to hear that Lucy provided excellent service and will pass on your kind words.

Thank you! We’re glad our team made the process easy for you, and we really appreciate your continued support.

Thank you for your feedback! We’re delighted to hear that you found our pricing competitive and that your order was processed and delivered smoothly. We appreciate your support and look forward to serving you again.

Thank you for your kind feedback! We’re delighted to hear that your Ceramic Egg BBQ arrived in perfect condition, ahead of schedule, and that the delivery team provided excellent service. We really appreciate your support and look forward to serving you again in the future.

Thank you for giving us 5 stars

Thank you for your feedback! We’re pleased to hear that you found the ordering process easy and that our service met your expectations. We’re glad your order arrived quickly and look forward to serving you again.

Thats great to hear, thank you for the feedback.